Your account

Delete your LeadPulse account

You can delete your LeadPulse login whenever you like, from the app or by asking us.

In the app

1. Open LeadPulse and sign in.
2. Go to Settings and choose Delete account.
3. Read what will happen, type the confirmation text, and confirm.

Your login is deleted straight away and you are signed out on every device.

Without the app

Email [email protected] from the email address on your LeadPulse login, with the subject "Delete my LeadPulse account". If you can't send from that address, tell us and we'll find another way to confirm it's you. We'll confirm by email when it's done, within 30 days.

What gets deleted

• Your login: your email address, password, and any Google or Apple sign-in linked to it.
• Your profile and settings, including notification preferences and device tokens.
• Your access to your business's LeadPulse account.

What stays

• Your business's records. Leads, results, sales and messages belong to your business's account, not to one person's login, so other people on the account can keep using them. Messages you sent stay in the conversation.
• Your agency's copy. The leads and results your agency collected while it worked with you remain available to that agency.
• Records the law requires. We keep what we must, for example billing and tax records, for as long as the law requires.

If you're the last person on your business's account and want the business's data deleted too, say so in your email and we'll tell you what that involves. The Privacy Policy explains how long data is kept in each case.